Posts Tagged ‘o2’

O2 network outage

Wednesday, July 22nd, 2009

So, right now I am unable to use my rather expensive iphone as anything more than a small brick, due to an 18 hour outage of the O2 data network.

You know, O2, I wouldn’t mind, Im a techie, I know how things can break, but when your service status page says – oh wait, you don’t even have a service status page, I have to find information third hand from the internet. Of course if I called your customer service line – no wait, thats so busy I get routed to people that have no clue whats going on. I paid 400 pounds for this phone, the least I expect is for you to tell me why it isn’t working and en expected repair time when its broken at your end.